Frequently Asked Questions

Are your products safe for children and pets?   

HonorGuard uses products that are environmentally safe and friendly to ensure the safety of your children and pets.   The products we use are approved by the EPA and Department of Ag.   We take it a step further and use our IPM (Integrated Pest Management) around the home to limit the number of products necessary to combat your pest.    

Do I need to be home?

It is not necessary to be home for a treatment unless you have garages that need to be accessed or the back of your house is gated and locked.    In the event you are experiencing an issue inside, we gladly offer our customers a follow up guarantee at no charge in between services. 

How do I pay my invoice?

You will be invoiced after each scheduled service.  We accept checks and all forms of credit/debit cards.  With your permission, we can use a card on file to process your payment.   You may also call the office or click the “Pay Online” link to pay your invoice via the website. 

Do you treat inside the home every visit?

It is not necessary to treat inside every visit.   Here at HonorGuard we use the Integrated Pest Management system along with other pest control products and services, which proves to be an effective approach, focusing on common-sense and using the comprehensive information on the life cycles of pest and their interaction with the environment.   If any unwanted pest shows up in-between visits, we will gladly send a technician out free of charge. 

Why am I still seeing bugs after my initial service?

When your technician performs your initial service and flushes out the bugs that are “behind the scenes”- hiding in walls, vents, outlets, etc., it is normal to see increased activity as they are running from these hidden places.   You will see a decrease with each additional treatment. 
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